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SMS COMMUNICATION

SMS Terms & Conditions

Diamond Medical Billing SMS Communication Terms & Conditions

Diamond Medical Billing ("we," "us," or "our") uses SMS (text messaging) to communicate efficiently with healthcare professionals, clinicians, and facility partners. By providing your mobile number and opting in to receive SMS messages, you agree to these Terms and Conditions. The following outlines how we manage SMS communication and your rights related to texting.

01

Consent to Receive SMS Messages

By providing your phone number and opting in, you authorize Diamond Medical Billing to send SMS messages to the mobile number you provided.

Important: No mobile opt-in, SMS consent, or phone numbers will be shared or sold to any third party for marketing or promotional purposes.

All information collected through SMS is confidential and used solely to provide staffing services, communicate shift-related updates, or respond to inquiries. We maintain appropriate safeguards to protect your information.

02

How to Opt In

You may opt in by submitting an online form or providing your number on a digital or paper application that includes SMS consent language.

You may see phrasing such as:

By providing your mobile number and checking this box, you consent to receive SMS messages from Diamond Medical Billing regarding job matches, shift alerts, credentialing updates, onboarding requirements, and promotional opportunities. Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply.

You may also verbally confirm your consent with our staff.

03

Types of SMS Messages You May Receive

Diamond Medical Billing is a U.S.-based medical billing and revenue cycle service provider. We support healthcare practices by organizing billing workflows, handling electronic claims, tracking insurance eligibility, and improving financial performance.

Our services aim to reduce billing errors, speed up reimbursements, and support compliance with healthcare regulations. We also offer tools to manage patient scheduling, data reporting, and consulting to help practices run more smoothly.

Users may expect these types of messages upon opting in:

  • Welcome & subscription confirmation
  • Job and opportunity alerts
  • Staffing updates and industry insights
  • Service and solution announcements
  • Educational hiring content
  • Follow-up and engagement messages
  • Compliance notices and opt-out options
04

How to Opt Out

You can cancel the SMS service at any time. Simply text "STOP" to the short code. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending messages to you.

Need Assistance?

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to:

05

Message Frequency and Fees

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

06

Need Help with SMS?

If you need assistance with our messaging program, reply "HELP" to any message. You will receive a support message with assistance information.

Contact Our Support Team

You may also reach out to our support team directly at:

info@diamondmedbilling.com
07

Privacy and Data Use

Your privacy matters to us. All data collected for SMS communication is used in accordance with our Privacy Policy. For privacy-related inquiries, please refer to our Privacy Policy.

View Our Privacy Policy →
08

Additional Options

If you do not wish to receive SMS messages, you may decline SMS consent on any forms or choose not to provide your mobile number.

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